TCG Importer – Full User Guide
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Frequently Asked Questions
TCG Importer
Is there a Free version of TCG Importer?
Yes, we have a free trial and this lasts forever. You will be able to still use our app and check prices and you can use up to 5 imports every month giving you 60 imports for free a year.
I imported a Product/Card but it’s not showing on my website?
When you import cards you need to ensure 3 things have been set.
- Product has been set from Draft to Active.
- Publshing has been set to your sales channel (this option us underndeath the Draft/Active option in the product edit area)
- The collection that your product has been added to is also published to your sales channel (You can find this under Product > Collections)
Where can I get wholesale products to sell on my website?
You can use our official wholesale supplier TCG Wholesale HQ we do not have any other current suppliers and anyone claiming they are, are not legitimate suppliers.
You can find our official wholesaler here TCG Wholesale HQ
I am new and I need help with importing products
You can find a detailed video on how to import products for TCG Importer here Detailed Import Guide for TCG Importer App on Shopify
If I stop using TCG Importer will I lose all my imports?
Nope, you will keep all your imports, however live pricing syncs will no longer work for your products. If you do stop using TCG Importer, we hope that you come back in the future!
Where are all the prices on TCG Importer from?
All the prices are from our database which is actually sepearate from the app. The prices on the database are pulled from PriceCharting. You can find their information here
Some prices may vary ever so slightly due to exchange rates which are updated every hour.
How does Live Price Sync actually work?
When you enable Live Price Sync on a product, you’re basically saying “Hey TCG Importer, can you please keep this product updated automatically depending on the market value”. This means your product will maintain the market value for you so that you have peace of mind and never have to worry about updating the price. Cool right?
One of the things we highly recommend when enabling Live Price Sync, is to set a Safety Net Price so that if for whatever reason a product price drops that you are telling TCG Importer “Hey I want you to keep my product updated automatically BUT I don’t want you to ever drop below this price”.
How can I upgrade my subscription?
On the front page of the app you can select “Shop Settings” and then select “Upgrade Plan”. Choose the new plan and it will upgrade you.
Where can I change my default currency?
On the front page of the app, you will be able to find “Shop Settings” at the top right hand side, click this.
Under default currency drop down menu, you can select your currency.
Click Save and wait for the confirmation at the top left.