Privacy Policy

This Privacy Policy explains how GGCT Pty Ltd (“we”, “our”, “us”) collects, uses, stores, and protects information in connection with your use of the TCG Importer Shopify application (“the App”).

By installing or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information necessary to operate the App, provide support, and maintain compliance with Shopify’s requirements.

1.1 Information Automatically Collected Through Shopify

When you install the App, Shopify provides us with access to certain store data as permitted by your granted permissions. This may include:

• Store name
• Store URL and contact email
• Shopify store ID
• Product information, only when required for imports
• Collection information, when using automated collection features
• Pricing and currency settings

We do not collect customer personal information unless required for product-related operations initiated by you.

1.2 Information You Provide to the App

This includes:

• Markup settings
• Tax preferences
• Pricing rules
• Import configurations
• App settings and preferences

This information is stored securely in our internal database.

1.3 Logs and Diagnostic Information

To maintain app performance, we may collect:

• Error logs
• Sync activity logs
• App usage data
• System performance data

This information does not include customer personal information.

2. What the App Does Not Collect

TCG Importer does not collect or store:

• Customer names
• Customer emails
• Customer addresses
• Customer payment information
• Order details containing personal information

The App is strictly limited to product-related functionality.

3. How We Use Your Information

We use collected information to:

• Provide core App functionality
• Enable product imports
• Sync pricing from our internal database
• Configure settings like markup and tax
• Improve App performance
• Provide customer support
• Maintain compliance with Shopify’s App Store requirements

4. Data Sources & Third-Party API Usage

4.1 No External API Calls From the App

The App itself does not communicate with, transmit data to, or receive data from any external API or third-party service. The App only reads data from our internal database.

Your Shopify store never communicates with PriceCharting or another third-party provider through this App.

4.2 External Data Retrieval Conducted Separately

We maintain and update our internal database using the official PriceCharting API through separate backend processes outside the scope of the App.

This means:

• No external API keys are used or exposed in your Shopify store
• No data is transmitted from your store to PriceCharting
• All external data flows occur only between our server infrastructure and PriceCharting

4.3 Third-Party Providers

We do not send your store data to PriceCharting or any other external service.

The only third-party services your data may touch are:

• Hosting providers and cloud infrastructure
• Error tracking or monitoring providers, if used

All such providers are GDPR/CCPA compliant.

5. Data Storage & Security

We store merchant settings and configuration data securely using modern security standards.

We implement:

• Encrypted connections using HTTPS/TLS
• Restricted access controls
• Secure credential handling
• Regular security reviews
• Database and server-level security protections

We do not store any customer personal information.

6. Sharing of Information

We do not sell, rent, or trade your information.

We may share limited data only when necessary for:

• Compliance with applicable law
• Responding to legal requests
• Protecting the rights, property, or safety of our users

We do not share your data with:

• PriceCharting
• Marketing services
• Data brokers
• Advertising networks

7. Data Retention

We retain merchant-related data only for as long as necessary to operate the App or as required by law.

Upon uninstalling the App:

• Shopify sends us an uninstall webhook
• We immediately revoke all store access
• Store-specific data is scheduled for deletion
• Only data legally required for billing or audit purposes is retained

8. Data Deletion

You may request full deletion of your data at any time by contacting:
support@tcgimporter.com

We will delete:

• Settings
• Pricing rules
• Import history
• Logs
• Connection metadata
• Store identifiers

We will retain only legally required billing records.

9. International Data Transfers

Depending on your location, your information may be processed or stored in data centres outside your country.

Where applicable, we ensure compliance with:

• GDPR
• CCPA
• Australian Privacy Act
• Other regional data protection frameworks

10. Children’s Privacy

TCG Importer is not intended for use by individuals under 18. We do not knowingly collect information from minors.

11. Your Rights

Depending on your region, you may have rights such as:

• Right to access your data
• Right to correct inaccurate data
• Right to request deletion
• Right to object to processing
• Right to data portability

Requests may be made at:
support@tcgimporter.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and reflected in the App listing.

Continued use of the App constitutes acceptance of changes.

13. Contact Information